Privacy Policy
At Zaza12, we are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.zaza12.net] and use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
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Book an appointment
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Contact us through our website forms
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Sign up for our newsletter or promotions
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Make a purchase from our online shop
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Participate in surveys or provide feedback
This information may include:
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Personal Identification Information: Name, email address, phone number, physical address.
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Payment Information: (Processed securely by third-party payment processors; we do not store sensitive payment details directly).
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Usage Data: Information on how the website is accessed and used (e.g., IP address, browser type, pages viewed, time spent on pages, referral sources). This data is typically collected through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
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To provide and maintain our services, including appointment scheduling and confirmation.
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To process your transactions and manage your orders.
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To communicate with you, respond to inquiries, and provide customer support.
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To send you promotional offers, newsletters, and updates (if you have opted in).
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To improve our website, services, and client experience.
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To monitor and analyze usage and trends to enhance functionality.
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To detect, prevent, and address technical issues or fraudulent activities.
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To comply with legal obligations.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following limited circumstances:
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Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients (e.g., website hosting, payment processing, appointment scheduling software). These parties are obligated to keep your information confidential.
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Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
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Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owners.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption for data transmission and store your information on secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
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The right to access the personal data we hold about you.
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The right to request correction of inaccurate or incomplete data.
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The right to request deletion of your personal data.
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The right to object to the processing of your data.
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The right to request data portability.
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The right to withdraw consent (where consent is the basis for processing).
To exercise any of these rights, please contact us using the details provided below.
6. Cookies Policy
Our website uses ‘cookies’ to enhance your Browse experience. Cookies are small files placed on your device that help us remember your preferences, track website usage, and improve our services. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the ‘Last Updated’ date at the top of the policy. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
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By email:
info@zaza12.net
